Franchise Tax Board

CalFileCalFile - Frequently Asked Questions

California individual e-file has ended for this year. We will begin accepting 2008 California individual income tax returns on January 2, 2009.

These FAQs are specific to the 2007 CalFile program. We will update them for 2008 in January.

Before you use CalFile

  1. How much does it cost to use CalFile?
  2. I don't know which form I need to file. How can I find out if I can use CalFile?
  3. Can I use CalFile if I think I owe money?
  4. Can I use CalFile if my last name changed in 2007?
  5. Can I use CalFile on my computer?
  6. If I have 20 minutes to complete each Web page, how could I possibly complete my return in 15 minutes?
  7. Can I use CalFile if I am a Registered Domestic Partner?
  8. What is new with CalFile this year?
  9. Can I use CalFile if I claimed the federal Mortgage Forgiveness Debt Relief exclusion?

While you are using CalFile

  1. Where can I get help?
  2. Can I save my return and finish it later?
  3. Will I get to see my actual return before I file it?
  4. Where do I enter information from my form...?
  5. How do I claim the Child and Dependent Care Expenses Credit?
  6. Can I file form FTB 4803Web (Head of Household questionnaire) with CalFile?
  7. What do I do if I make a mistake?
  8. What do I do if I decide I don't want to e-file?
  9. What happens to my data when I log out?
  10. I can't read my complete return -- the numbers and letters are jumbled. Why?
  11. Can I save an electronic copy of my return?
  12. How do I sign my return?
  13. My return is open in a separate window, but I get an error message saying I must view my return before I submit it. Why?
  14. I tried to submit my return, but I got an error message. Did you receive my return?
  15. Can I submit my return if I can't view or print it?

After you use CalFile

  1. When is my return considered filed?
  2. What is a Declaration Control Number (DCN)?
  3. What do I need to mail to the Franchise Tax Board?
  4. What do I need to do after I e-file my return?
  5. I forgot to print my return before I e-filed. Can I get a copy?
  6. I found a mistake after I e-filed my return. What do I do?
  7. Can I cancel an electronic payment I send with my return?
  8. How can I let you know what I think about CalFile?